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Shift Manager- Express

You are applying for the role Shift Manager- Express

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Required question: Please confirm that you are eligible to work in the UK and that you can provide documentary evidence at the interview stage

Guidelines

eg UK/EU Passport, UK Birth Certificate with supporting documents or other relevant documentation from UKBA/Home Office

Yes No

Guidelines

eg UK/EU Passport, UK Birth Certificate with supporting documents or other relevant documentation from UKBA/Home Office

Required question: Do you have a UK bank or building society into which your wages can be paid?

Guidelines

A bank or building society account if required. If you don't have one please visithttps://www.citizensadvice.org.uk/debt-and-money/banking/getting-a-bank-account/ for help on how apply

Yes No

Guidelines

A bank or building society account if required. If you don't have one please visithttps://www.citizensadvice.org.uk/debt-and-money/banking/getting-a-bank-account/ for help on how apply

Required question: Are you at least 16 years of age or older?

Yes No

Required question: Do you have any criminal prosecutions pending (excluding minot motoring offences e.g. speeding)?

Yes No

Required question: Have you ever been convicted of any criminal offences which are not yet 'spent' under The Rehabilitation of Offenders Act 1974, or the Rehabilitation of Offenders (NI) Order 1978?

Guidelines

Spent convictions do not need to be declared. Ex-offenders will be considered on an individual basis and the nature of their offence will be taken into account in the recruitment decision.

Yes No

Guidelines

Spent convictions do not need to be declared. Ex-offenders will be considered on an individual basis and the nature of their offence will be taken into account in the recruitment decision.

If you answered 'Yes' to either of the above two questions, please provide details. Otherwise continue to next question.

If there are any times that you are not available to work not covered by the choices above please provide details.

Required question: What is your preferred work preference?

Guidelines

Full time is typical more than 30 hours per week

Full Time Part Time

Guidelines

Full time is typical more than 30 hours per week

Required question: Have you ever worked for Pizza Hut, KFC or any of their franchise partners?

Yes- Pizza Hut Delivery Yes- Pizza Hut Restaurants Yes- Pizza Hut Express Yes- KFC Yes- Taco Bell No

If you answered 'Yes' to the above question please tell us the company name and address you worked for, what your job was, the dates you worked and reason for leaving. If you answered 'No' please continue to next question.

Required question: Where did you hear about this job? Please select from the choices below.

Required question: At Pizza Hut you'll regularly be given advice on how you've been doing and help to improve if needed, how does this make you react?

Great, I love getting feedback I like this approach I'm not keen, I'd rather ask for advice when I need it No bothered, either way

Required question: You're offered the opportunity to learn some new skills at Pizza Hut, what do you do?

I'd ask my manager for more information Say no- I'm already good at my job and don't have the time Say yes- I feel like the manager expects it of me Sounds exciting, I'm always interested in learning something new

Required question: Another team member helped you today, what would you do?

Required question: A customer lets you know that they are unhappy with their food/order. What would you do?

Listen to the customer, then ask the manager to deal with it Say sorry and that it will be better next time Listen to the customer, apologise and resolve the complain to the customers satisfaction Say sorry and offer the customer a refund

Required question: A customer is unsure of what they want to order. How would you help them?

Give them a menu to read Ask them more information about who is eating, what occasion it is, what flavours they like then make recommendations Recommend your favourite Pizza Tell them you are not sure and that you can't help

Required question: During a busy shift you notice that a team member is struggling with their work. Your section is quiet. What would you do?

Approach the team mate and offer your help Ignore the situation and take the opportunity to go on your break Ask someone else to go and help Just continue with your own work

Required question: It's your first day at Pizza Hut and you have just started your shift. There are lots of other team mates busy at work. Which of the following describes how you would react?

Say hello and introduce yourself with a smile Focus on your work and avoid conversation Only talk to the person training you Wait for others to introduce themselves to you

Required question: When you find that you do not know how to complete a task, what do you usually do?

Required question: Someone has made a mistake, what do you do?

Required question: You are running late for your shift what do you do?

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You are applying for Shift Manager- Express

You are applying for the role Shift Manager- Express

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You are applying for
Shift Manager- Express